Job Introduction
About us
At DFS Group, we’re proud to help people create spaces they love to live in. We’re home to DFS, Sofology, and The Sofa Delivery Company: three brands with their own personalities, brought together by a shared mission.
Behind our brands is a passionate Group team. From Finance and Technology to People, Marketing and Supply Chain, our Group functions power everything we do. They create the foundations that allow our brands to thrive, innovate and grow.
Whether you’re supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other. It means every customer is our favourite, every voice is valued, and every interaction is one we’re proud of.
When you’re part of a community that shares your way of thinking, the wins feel bigger. The effort feels worth it. It’s a place where people stay because they feel valued, and find room to grow because they’re challenged.
About the role
The role of the Asset Coordinator is to manage the full life cycle of hardware and software—from procurement to disposal—ensuring accurate inventory tracking, software license compliance, and cost-effective utilisation.
Maintaining asset databases, coordinating vendor relationships, and supporting IT audits to minimise risks and maximise value.
What you’ll be responsible for
Managing and overseeing assets from acquisition to deployment, maintenance, and final retirement/disposal.
Tracking hardware (laptops, servers, peripherals) and software licenses in a Configuration Management Database (CMDB).
Supporting external departments / providers and facilitating internal / local audits to reduce, and mitigate risk.
Working with 3rd party providers to arrange the assignment, collection, and re purposing of IT equipment for employees, ensuring all appropriate documentation is in place and where necessary escalating process concerns to SNF SDM (destruction notices etc)
Providing reports on asset status, usage trends, and costs to enable budgeting / accuracy around insurance provisioning
Working with the Senior Service Delivery Manager and key stakeholders to document policies and procedures to maintain the integrity of the data
Facilitating the delivery of key updates / training to impacted / relevant parties
Working with internal stakeholders to ensure there is a full understanding of Asset Management and a focus on continuous improvement and automation initiatives
Working with internal partners and stakeholders to identify / develop / implement and maintain effective principles and policies for the operation and monitoring of the controls that are in place.
Facilitating sessions with internal teams around impotence and the adoption of the CMDB (across departments) as the single source of truth for IT assets
Identifying and working with relevant teams to implement controls / checks and balances that provide assurance that data is accurate and processes and policies are followed
Providing support and guidance to other CMDB users, to ensure data quality and accuracy is maintained
We’re looking for someone who has
Ability to analyse technology trends and asset performance to identify risks and opportunities
Strong ability to organise information and communicate effectively with various teams
Experience with IT Asset Management software and tools and an nderstanding of ITIL standards and Industry best practices across the Asset Life-cycle Management principles.
An understanding of using Asset Management frameworks / policies & control
Have an understanding of IT Service Management Frameworks—ITIL, ITSMF etc.
Have experience of Asset Management Tools i.e. Jira Service Management
Experience of creating policies and controls to support the management of Assets and minimise risk to an organisation
Experience of using data / analytics to present information to support the business making informed decisions
Expertise in service asset configuration management
Don't let it discourage you if you don't have all of this experience, it's a guideline that will help you hit the ground running. If the role sounds like it would be a great fit for you and you're confident that it suits you, we'd love you to apply.
Room to grow
Everyone at DFS Group begins with a structured induction designed to help you understand our brands, our culture and how we work together.
From day one, you will have access to our online Learning Hub, filled with digital courses, tools and resources to support your development.
For leaders, we offer virtual workshops focused on building confident, capable leadership. We also run skills-based workshops to strengthen core capabilities across the business.
Colleagues can also undertake nationally recognised qualifications through our apprenticeship programmes, giving you the opportunity to gain external accreditation while you grow your career with us.
Our DFS Group benefits
We believe great work deserves great support. That’s why we offer benefits that help you grow, feel looked after, and enjoy life beyond work. Here’s what we have to offer:
22 days holiday, plus the option to buy up to 5 more
Enhanced family leave, with up to 20 weeks at 90% pay after one year, or 10 weeks at 90% if you’ve been with us less than a year
Health cash plan from £2 a month, with everyday cashback
Employee Assistance Programme for support when you need it
Extras like flu vouchers, menopause support and health check
Pension with company contributions
Life assurance for peace of mind
Sharesave scheme to save each month and invest in our future
Structured induction from day one
Access to our Learning Hub and skills workshops
Leadership development and apprenticeship programmes
30% colleague discount, plus 15% for friends and family, three times a year
Discounts and cashback at hundreds of retailers
SmartTech scheme to buy tech up to £1,000 through salary sacrifice
Cycle to Work scheme for bikes and accessories up to £1,500
Electric vehicle lease scheme with Octopus to help you save and reduce your impact
One paid volunteering day each year
Equal opportunities
We’re proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve and makes room for different backgrounds, perspectives and experiences.
We turn that commitment into action through colleague networks, trusted partnerships and recognised accessibility initiatives such as the Hidden Disabilities Sunflower.
If your experience does not quite match every part of the role, we’d still love to hear from you.
If you need any adjustments or additional support during the application process, please contact our Talent Team at [email protected], and we will be happy to help.